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Terms & Conditions

Please take a few moments to review our Terms & Conditions. Your use of Ozibands.com constitutes your agreement to abide by the rules mentioned in these Terms & Conditions, so please read them carefully.

Ozibands.com reserves the right to update or alter the terms of its Terms & Conditions at any time without notice. Your use of this website after any such change constitutes an agreement between you and the Terms & Conditions. For this reason, we invite you to view these Terms & Conditions each time you use this website.

Ordering Process

A payment must be made when ordering. However, orders can be placed by phone or email. In this case, payments are made by phone or by email at the time of order. We accept payments in the form of Visa, MasterCard, American Express, Bank transfers and Pay Pal.

We reserve ourselves the right to refuse any orders.

The orders that are not paid within 30 days will be charged an extra 20% of the original amount of the order.

No orders will be put into production before the entire sum has been settled.

Order Changes / Cancellation of an Order

A cancellation fee of 15.00 AUD will be applied upon cancellation of an order before pre-production. After the stage of pre-production, other costs may apply.

Ozibands.com will make every effort, upon your request, to modify or cancel your order. If the production process has not yet begun, there will be no additional charges (other than the 15.00 AUD). If the order has reached the stage of pre-production, cancellation or change charges may apply. If an item has already been put into production, unfortunately, we cannot stop or change the order. We can, if requested, prevent shipment and / or redirect the order. You will be charged the original amount indicated when confirming your order.

For any changes to the orders, you must call the sales department within 6 hours following the confirmation of your order *. Similarly, any cancellation of order must be made within 6 hours after order confirmation.

* We do not accept any order changes under Rush deliveries (anything shorter than 8 days including both production and shipping).

The Refunds

We will not issue refunds due to customer errors. This includes the following cases, but is not restricted to: typos in the message boxes, the wrong bracelet color (PMS) selected, or any other error made during the checkout process on www.ozibands.com.

Production and delivery costs are not refundable.

If an order is late, only shipping costs will be refunded and will be pro-rated.

All products must be returned with a valid RMA number that can be obtained by calling +61 3 9005 8491 or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Customization / Presentation

Once your artwork / logo file is uploaded into the order system, all specific instructions to their proper application and display should be mentioned in "Special Instructions”. If this is not done, send an email including all instructions for logo / artwork to: This email address is being protected from spambots. You need JavaScript enabled to view it. .

Ozibands.com inspects all logos / artworks submitted to ensure they meet specific application requirements for the type of bracelet you have selected. If minor modifications are needed, we will not charge.

We do not guarantee a similar color wristband if you renew your order.

Website images / Digital Proof / Colors

We strive to provide clear images and colors that reflect the correct and true nature of the bracelets. However, site images and digital evidence emailed are limited in their ability to communicate the real and exact details of a selected color.

The color of the digital proof cannot be considered as the actual color. This is because it is very difficult to see the exact color on screen. Different computer screens represent colors differently. In some cases, for example with the swirl bracelets that contain a mixture of colors, this representation is even less accurate.

The colors used are Pantone (PMS) colors.

Reproduction of an Order

When asked, we will try to reproduce an order as accurately as possible, but there will be no guarantee that it resembles the original order exactly.

Production and delivery

Ozibands.com strives to meet the production and delivery options (not later than the date specified) you chose to ship your goods. You must be aware that we cannot be held responsible for any carrier (FedEx / UPS) delays, which are responsible for the delivery of your goods.

There will be an additional charge of 30.00 AUD for any revision of delivery address after the order has been shipped out and is in transit. There will be an additional charge of 50.00 AUD should a package be: redirected, not accepted at the stated address, unrecovered, or returned to our factory.

Ozibands.com cannot be held liable for any delays or detentions at customs, or any unexpected custom fees.

International Customers:

International Customers are responsible for customs and/or service charges in their countries. The customer is responsible for these expenses because they are not included in the shipping fee. No "gift" or lower value to avoid or reduce customs charges will be marked or written on custom forms sent with the package.

Price and Tax

All prices and minimum quantities are subject to change. Ozibands.com will do its best to update the prices and quantities regularly. From time to time, the actual market conditions will require us to adjust product prices or the minimum amount of compulsory bracelet purchases.

In the event a product is displayed at an incorrect price or a minimum quantity, Ozibands.com reserves itself the right to refuse or cancel the orders of products whose price or minimum amount is incorrect. If this is the case, we will help you choose another product.

copyright

All Content posted on the Ozibands.com website, including, for example, all page headers, images, illustrations, graphics, texts, are registered under the trademark and copyright and / or other intellectual property rights or licenses held by Ozibands.com. The logo "Ozibands" is a registered trademark of "Ozibands Pty Ltd”. The content of this website is protected by the copyright laws of the Australia, and Ozibands.com owns a copyright in the selection, coordination, modification and content enrichment of its website.

The contents of this site and the site as a whole, is intended solely for personal purposes as well as non-commercial use by its users. You may download, print and store selected portions of Content, provided that (1) you use copies of the Content for your personal use and in a non-commercial purpose, and (2) do not attempt to copy or publish content on a computer network or broadcast content across all media, and (3) do not change or alter the content in any way or delete it or change any copyright or trademark notice.